Every employee who comes through the doors of your organisation want to be good at their job. So why are you seeing variability, scrap and downtown?The variability you are seeing is the reflection of the variability in your systems, your procedures say one thing, but what employees learned on the job is different. And as for your job aids, they’re often different again.Wouldn’t it be great if you had one source of truth to ensure consistency in how critical tasks are. Now you can, with our Process Picture Maps (PPMs).
One source of truth for all your employees.
From SOP to training to job aid, one source of truth improves performance, reduces variability and audit exposures.
Watch the 2-minute video below
Check out our customized “Science of Human Error” training programs
Human Error is a hidden cost. You will rarely see it as an individual line item, but every department’s expenditure: Safety, Quality, HR, IT, Sales, Maintenance, Manufacturing, Service & design is bloated with the cost of human error. The harsh reality is that human error could be costing you up to 10% of your bottom line. Human Error is a work place risk not unlike a safety risk. By scientifically managing and minimizing human error you improve safety, quality and productivity, and dramatically reduce costs. You also establish a positive culture where errors are no longer hidden, nor are workers blamed. Instead, errors are collaboratively and scientifically analyzed, and actions are taken to minimize the potential for reoccurrence. We provide on-line and classroom human error reduction programs for leaders, investigators, general personnel, and document designers.
As distributor’s of the (Desertfire Online Talsico brand) we are world leaders in human error reduction since 1995. Our programs are proven effective and globally licensed by many of the world’s leading companies.
Our Human Error Reduction programs include:
Human Error Reduction Overview – recommended for all personnel, this program is available online or classroom, full-day and half-day formats.
Human Error Investigation and Diagnostics – recommended for quality personnel and error investigators, this program is available in classroom and online formats.
Human Error Document and Form or Screen Design – good document design is a science. Learn how to create ‘error resistant’ batch records, forms, procedures, job aids and work instructions. We teach clients how to create concise forms and documents that are ‘easy to get right, hard to get wrong’.
Goal Oriented Learning™ – is a holistic learning strategy that facilitates your people learning ‘the job’ as fully defined to the highest standard.